The reality is that we have operated for years in an environment where people were punished or looked down upon for making errors. Such negative energy around mistakes has decreased our sense of self-esteem. Therefore, many nurses find it hard to receive feedback and even harder to give feedback directly to the person involved. The culture is changing, however, and your response to mistakes in the workplace is critical to creating a safer environment for your patients.
Here are a few tips to keep in mind:
-
Don’t leave notes on lockers or send emails regarding mistakes—it’s too sensitive an issue. You can’t reveal your intention (tone of voice) unless the exchange is face to face. All too often written notes feel like an attack.
-
If you judge an error to be significant, say something every time.
-
If the error is insignificant, let it slide once or twice. But if you notice a pattern, you should say something.
Source: Stressed Out About Communication Skills, HCPro, Inc., 2007. Be sure to pick up your copy today!
December 21st, 2010 at 11:43 pm
Wow! It is like you understand my mind! You seem to know so much about this, just like you wrote the book in it or something. I think that you can do with some pics to drive the content home a bit, but other than that, this is wonderful blog post. A good read. I’ll definitely be back.
December 23rd, 2010 at 12:23 pm
You are not the regular blog author, man. You surely have something powerful to contribute to the net. Such a wonderful blog. I’ll come back again for more.
December 24th, 2010 at 12:02 am
It is unusual for me to find something on the net that’s as entertaining and intriguing as what you’ve got here. Your page is sweet, your graphics are outstanding, and what’s more, you use source that are relevant to what you are talking about. You are definitely one in a million, great job!
December 25th, 2010 at 2:11 am
Wow! It’s like you read my mind! You seem to know so much about this, like you wrote the book in it or something. I think that you could do with some pics to drive the message home a bit, besides that, this is informative blog. A good read. I will definitely return again.
January 4th, 2011 at 1:23 pm
Most of the times blogs are the same but i think that your blog can be an exception. Bravo !
January 5th, 2011 at 10:27 am
Amazing! It’s like you read my mind! You seem to know so much about this, just like you wrote the book in it or something. I think that you could do with some images to drive the message home a bit, but other than that, this is helpful blog. A outstanding read. I will definitely return again. Wish you Happy New Year!
January 5th, 2011 at 12:09 pm
Cheers and Please continue to keep updating your Weblog. I will be stopping by each time you do.
January 6th, 2011 at 3:55 am
Happy New Year 2011! How-do-you-do? an amazing read man. Good share. But I am experiencing issue with your rss . Don’t know why Unable to subscribe. Does anyone else having same rss trouble? Anyone who can help please reply. Thank you.
January 6th, 2011 at 5:27 am
This is very interesting. I actually enjoy your writing style and your word choice more than anything Smile
January 6th, 2011 at 9:49 pm
Absolutely composed subject matter, regards for entropy.
January 7th, 2011 at 4:52 am
I am following this diet.I am seeing good result of it.It shows the result for it.
January 7th, 2011 at 4:56 am
GameFly offers four renting plans ranging from $15.95 to $22.95 and no upfront payment is required. All you have to do is become a member of the service. You can choose as many games as you want and place them on your query. GameFly will instantly send the next games on your list after you have returned the first batch that you have rented. This company also offers trial for new members, which allows you to play new games for as low as $5.95.
January 8th, 2011 at 4:33 am
I think the e-cigarette is an outstanding substitute/replacement for standard cigarettes. The e-cigarette mimics more aspects of cigarettes than pills, patches, mints, or gum could ever hope to.
January 10th, 2011 at 8:42 am
You could keep trust on this service.. It is fast and good service to prevent unwanted calls..
January 10th, 2011 at 8:52 am
I guess you have made numerous really fascinating points. Not too many ppl would actually think about it the way you just did. I am truly impressed that there is so much about this subject that has been unveiled and you made it so nicely, with so considerably class. Superior one, man! Truly special things right here. Wishing you Happy New Year 2011!